Mitel and VMware build a bridge

In a partnership made in data-center heaven, Mitel® and VMware® have cracked the final frontier of voice telephony: virtualization. It took the combined forces of Mitel, a company in a voice telephony league of its own, and VMware, the leader in virtualization, to solve a previously unmanageable problem. The partnership attacked the chasm between voice telephony and virtualized software, and succeeded. Now, mission-critical voice applications have been virtualized alongside other enterprise business applications in the mainstream data center.

The voice problem
Development in virtualization for non-real time applications has followed a straightforward path, but virtualizing real-time applications like voice communications is extremely complex, due to the stumbling-block of latency.

Solving the voice problem
After 18 months in the lab, Mitel and VMware experts came out with the latency barrier cracked open, solving the delay issue and virtualized voice. Now, Mitel's unified communications features run as virtual appliances on VMware vSphere™ 4 virtualization platform. Like any other application, the Mitel software can be downloaded and installed on any data-center server that's running VMware vSphere. Virtual Mitel Communications Director (Virtual MCD), the core of the unified communications system, providing call control for the IP voice path is the first Mitel virtual solution. Virtual MCD is quickly followed by other VMware Ready™, certified Mitel Virtual Solutions: Mitel NuPoint Unified Messaging™ (UM), Mitel Audio & Web conferencing (AWC), Mitel Teleworker, and Mitel Unified Communicator® (UC) Advanced.

Virtualized voice in the data center
CIOs can treat voice like any other business application in the data center. With the voice virtualization chasm spanned and the Mitel and VMware bridge up and functioning, CIOs are crossing over to a data center in which virtualized, unified communications helps enterprises respond to today's market challenges.

For more information contact Ericom today to speak to one of their experienced consultants.