Computer Telephony Platforms
BusinessPhone Computer Telephony (CT) platforms enable you to combine the
power of telephones and computers to gain a competetive edge. On these
platforms advanced CT applications can be built to offer powerful
business-enhancing solutions.
The BusinessPhone CT platforms are designed for small to medium-sized
organizations, which means they are very easy to be put into effect. The
main concept is to integrate PCs with telephones on a network level.
As an entrance alternative the direct integration at a desktop level is
possible. And, in order to gain new customer benefits, Ericsson also offers
options to integrate Computer Telephony with IP Telephony.
Whatever platform is chosen, CT can help your organization run more
smoothly, your communications run more effectively and your customer
service run on a higher level.