Service Cost Calculator
Recommended
Essential
Starting from$3.10/moper device
$x.xx per x
Businesses that seek expert help to deploy devices to their business in a streamlined and professional manner. Realise lost value in their old hardware through buy back.
Includes
- Project management for the coordination of resources who receive, enrol, and dispatch devices
- Warehouse receipting which tracks each asset, whether it is a device or an accessory, as it arrives and then leaves the facility
- Device enrolment into your device management solution, making sure that each device registers to the platform prior to dispatch
- Buy back of any old devices, realising any residual value
Recommended
Enhanced
Starting from$5.62/moper device
$x.xx per x
Businesses looking to fully outsource device management and support from “box to bin” with security of data and compliance of device assured.
Everything in Essential, plus:
- Asset tagging of any device and its associated accessory means that each device is assigned to a user and can be track throughout its lifecycle
- Co-ordinate device repairs between the end user and the service centre
- Warranty management making sure that any device if in warranty is serviced under the terms of that warranty
- Courier bookings x 2 to pick up any device requiring a repair and then delivery of device directly back to the end user
- Certified device wipe meaning that any residual corporate data is deleted, and a certificate of deletion is provided for audit and compliance
- Device destruction for any device that cannot be recycled is disposed of ethically and materials are recycled promoting sustainability
Recommended
Enterprise
Starting from$6.62/moper device
$x.xx per x
Businesses looking to provide the complete employee experience, exciting and delighting their staff being the cornerstone of their businesses success.
Everything in Enhanced, plus:
- Sim card insert and sim card details are recorded within the asset registry
- Kitting and box of device and any of its bundled accessories within a custom box / package
- Welcome guide (print and place) providing the end user with a truly memorable experience, also reducing calls to the service desk
- Charging of the device and any powered accessories means that the end user has a full days’ usage of the device from day one
- Apply screen protector / case protecting the device right from the moment the end user receives the device
Feature comparison
| Availability | Essential
|
Enhanced
|
Enterprise
|
|---|---|---|---|
| Quantity of Devices | 1+ | 20+ | 40+ |
| Support availability | 9:00am – 5:00pm Monday – Friday (excluding public holidays) | ||
| Support via | Phone, email, portal, Microsoft Teams | ||
| Term | 24 months (36 month option also available) | ||
| Configuration and Deployment | Essential | Enhanced | Enterprise |
| Project Management | |||
| Warehouse Receipting | |||
| Device Enrolment | |||
| Asset Tagging | |||
| Sim Card Insert | |||
| Kitting & Box | |||
| Welcome Guide (print and place) | |||
| Charging | |||
| Apply screen protector / case | |||
| Maintenance | Essential | Enhanced | Enterprise |
| Co-ordinate device repairs | |||
| Warranty Management | |||
| Courier bookings x 2 | |||
| End of Term Disposal | Essential | Enhanced | Enterprise |
| Buy Back | |||
| Certified Device Wipe | |||
| Device Destruction | |||
| Other Services | Essential | Enhanced | Enterprise |
| Custom Box & Printing | POA | POA | POA |
| Rubbish Disposal | POA | POA | POA |
| Bulk Dispatch & Collection | POA | POA | POA |
| Individual Dispatch & Collection | POA | POA | POA |
| Out of warranty break/fix repair costs | POA | POA | POA |
Items to Note
Denotes included
POA = Price on application
All commercials outlined in this table are per month and exclusive of GST (unless stated)