Device Lifecycle Services Pricing

Service Cost Calculator

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Essential

Starting from$3.10/moper device

$x.xx per x

Businesses that seek expert help to deploy devices to their business in a streamlined and professional manner. Realise lost value in their old hardware through buy back.

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Includes

  • Project management for the coordination of resources who receive, enrol, and dispatch devices
  • Warehouse receipting which tracks each asset, whether it is a device or an accessory, as it arrives and then leaves the facility
  • Device enrolment into your device management solution, making sure that each device registers to the platform prior to dispatch
  • Buy back of any old devices, realising any residual value

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Enhanced

Starting from$5.62/moper device

$x.xx per x

Businesses looking to fully outsource device management and support from “box to bin” with security of data and compliance of device assured.

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Everything in Essential, plus:

  • Asset tagging of any device and its associated accessory means that each device is assigned to a user and can be track throughout its lifecycle
  • Co-ordinate device repairs between the end user and the service centre
  • Warranty management making sure that any device if in warranty is serviced under the terms of that warranty
  • Courier bookings x 2 to pick up any device requiring a repair and then delivery of device directly back to the end user
  • Certified device wipe meaning that any residual corporate data is deleted, and a certificate of deletion is provided for audit and compliance
  • Device destruction for any device that cannot be recycled is disposed of ethically and materials are recycled promoting sustainability

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Enterprise

Starting from$6.62/moper device

$x.xx per x

Businesses looking to provide the complete employee experience, exciting and delighting their staff being the cornerstone of their businesses success.

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Everything in Enhanced, plus:

  • Sim card insert and sim card details are recorded within the asset registry
  • Kitting and box of device and any of its bundled accessories within a custom box / package
  • Welcome guide (print and place) providing the end user with a truly memorable experience, also reducing calls to the service desk
  • Charging of the device and any powered accessories means that the end user has a full days’ usage of the device from day one
  • Apply screen protector / case protecting the device right from the moment the end user receives the device

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Feature comparison

Availability Essential

 

 

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Enhanced

 

 

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Enterprise

 

 

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Quantity of Devices 1+ 20+ 40+
Support availability 9:00am – 5:00pm Monday – Friday (excluding public holidays)
Support via Phone, email, portal, Microsoft Teams
Term 24 months (36 month option also available)
Configuration and Deployment Essential Enhanced Enterprise
Project Management
Warehouse Receipting
Device Enrolment
Asset Tagging
Sim Card Insert
Kitting & Box
Welcome Guide (print and place)
Charging
Apply screen protector / case
Maintenance Essential Enhanced Enterprise
Co-ordinate device repairs
Warranty Management
Courier bookings x 2
End of Term Disposal Essential Enhanced Enterprise
Buy Back
Certified Device Wipe
Device Destruction
Other Services Essential Enhanced Enterprise
Custom Box & Printing POA POA POA
Rubbish Disposal POA POA POA
Bulk Dispatch & Collection POA POA POA
Individual Dispatch & Collection POA POA POA
Out of warranty break/fix repair costs POA POA POA
 

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Items to Note
Denotes included
POA = Price on application
All commercials outlined in this table are per month and exclusive of GST (unless stated)