The 2019 CRN IMPACT awards finalists have been announced and Ericom is proud to reveal that we have been selected as a finalist!
Competing against 130 other organisations across 11 categories Ericom was announced as one of the three finalists in the Customer Excellence category. Also announced as finalists in the category were creative digital agency GHO for their work with student accommodation app Urbanest and Transpire a creative agency who developed an interactive smartphone experience for the Sir John Monash centre a World War One memorial in France.
The impact awards recognise outstanding projects from Australia’s technology sector. Ericom has been selected for their outstanding work in delivering a comprehensive overhaul of the Offender Telephone Service (OTS) infrastructure in NSW’s correctional facilities. The OTS system provides crucial access for offenders to maintain and develop family and community relationships as well as access to legal services while incarcerated.
Telstra won the tender for the project in 2018 after the contract, which was held by a consortium led by Optus networks expired. Ericom was subcontracted along with US-based Telco Global Tel Link to complete the project.
Ericom would like to thank all their staff and our partners who assisted in bringing this project to fruition and to congratulate all the other finalist for the award. We are eagerly waiting for the final winners to be announced!