Offender Technology

Prisoner/Offender Telephone System: Highly Configurable Prisoner Call-Processing and Recording Technology

We offer a feature-rich Prisoner Telephone System as part of a turnkey solution that comes complete with centralized hardware and software, including the WAN network, circuits, monitoring and recording system, call-control system, secure database, telephones, workstations, printers, and associated software. All of the ITS equipment, software, and functionality is maintained and supported for the term of the contract.

Prisoner Messaging: Secure and Fully Searchable Prisoner Messages

As correctional facilities across the country transition more of their daily processes to technology, one part of each facility remains inundated with paper on a daily basis: the mailroom. An electronic messaging service provides a digital alternative to an otherwise inefficient and potentially tainted communication method. As contraband and cryptic messages are entering correctional facilities through an ever-rising level of creativity, electronic messaging provides a secure, controlled environment for prisoner correspondence.

Video Visitation: Opportunities for On-Premise or Remote Video Visitation

The VisitMe video visitation solution allows correctional facilities to transition traditional in-person visitation service offerings to a more secure on-premise or remote alternative. This highly scalable solution can help facilities of any size improve security while allowing staff time to be reallocated to more critical tasks. In addition, friends, family, and professional visitors are given a convenient, accessible way to stay connected with prisoners.

Visitation Scheduling: A Safe, Secure, and Fully Automated Visitation Management Solution

The VisitMe Scheduler is a visitation management solution proven to be the most robust and configurable in the corrections market. It can aid in streamlining a facility’s daily operations, such as eliminating long queues in the visitation area, by avoiding the chaos of having a high volume of concurrent visitors at the facility. In so doing, the system also minimizes staffing requirements.

 Inmate Tablets: Transforming Correctional Facilities through Technology

Prisoner tablets have revolutionized the corrections space—both behind the bars and in administrative areas. Deployed in facilities across the country, tablets offer more than just entertainment. They can help modify behavior, enable communication, and increase facility security, control, and operational efficiencies. ​

Prisoner tablets provide a complete communication, entertainment, efficiency, and education solution to correctional facilities. Tablets help calm the corrections environment, resulting in a prisoner population that is more tranquil, less anxious, and less aggressive. Tablets allow prisoners to take on responsibility, such as submitting requests and filing electronic grievances, and allow facilities to focus on operational efficiencies instead of paper forms. With electronic copies of requests and grievances, the agency is further enabled with compliance reporting tools showing timely handling of these important communications. Tablets offer prisoners higher levels of educational opportunities and communication with loved ones, which have been shown to have positive effects on reducing the recidivism rate. They can help prepare prisoners for life after release, increasing the likelihood that they will become contributing members of society.

To learn more about this service and our partners at GTL click here

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