Solutions
Today’s Australian workplace runs on seamless tech but behind the scenes, IT can be anything but simple. Ericom cuts through the complexity to deliver smarter systems and standout results.
Everything tech all in one place
We offer the full suite of services at Ericom – that’s why we are able to deliver outstanding results. Thanks to the broad knowledge-base of our expert staff, we can be your main touch point for all of your technology needs, from product design and selection to implementation and support.
Our Solutions
Number of IT Projects Completed
Clients
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We don’t just build infrastructure, we build futures
Infrastructure isn’t just the foundation of your IT it’s the engine of your growth. From the cloud to the edge, we deliver infrastructure that adapts, scales, and performs under pressure. Our solutions are built for the demands of modern Australian business – flexible enough to support remote teams from Perth to Parramatta, and powerful enough to handle mission-critical workloads without missing a beat.
Not just systems. Smart systems.
We design with intelligence – automating performance, optimising costs, and embedding resilience from day one. Whether it’s hybrid cloud, secure networking, or data platform engineering, we connect the dots between strategy and scale.
Tech Transformation for Modern Workplaces
Ericom drives digital transformation with solutions tailored to your unique needs. Our services include Digital Health technologies like nurse call systems and home care tech, as well as workplace tools such as DECT and VoWiFi to ensure smooth, secure operations.
Our Solutions
Workforce Mobility & Collaboration
Empowered Employees. Equip store associates and HQ teams with modern tools – from mobile POS tablets and Zebra scanners on the floor, to Microsoft 365 collaboration suites for your support office. We unify communications (e.g., Teams with Telstra Calling) so everyone is connected.Retail IoT & Smart Spaces
Intelligent Store Operations. Deploy IoT sensors and smart devices for a cutting-edge retail experience: shelf sensors to track inventory, smart cameras for footfall analytics and loss prevention, electronic signage for dynamic pricing. All managed under our IoT services umbrella.Service Desk
Our certified Australian Service Desk team offers 24/7 support, ensuring customer satisfaction. We go beyond traditional managed services with a wide range of specialist offerings to maximise your IT budget.
Rethink IT Managed Services with people who actually get it
We know IT can be a headache but it doesn’t have to be. At Ericom, we don’t just manage your systems we become part of your team. Think of us as your own in-house IT experts, right there with you, understanding how your business runs and what it needs to grow. You’ll have real people – engineers who know your setup, not just a script available 24/7 to step in, solve problems, and keep everything running smoothly. No passing the buck, no technical runaround just genuine support, straight answers, and a partnership built on trust. We take the pressure off, so you and your team can focus on what you do best.
We lock your business down like it’s our own
Your security is our responsibility and we don’t take that lightly. Every decision we make is grounded in the Essential Eight, ensuring your data is protected with the same care we’d demand for our own. It’s not just about compliance; it’s about trust. And that trust is something we’re committed to earning, every step of the way.
Powering possibility with the best in the business
When it comes to achieving your IT strategy, we don’t play favourites, we play smart. Our vendor-agnostic approach means we align with only the world’s leading hardware and software providers, giving you access to total hybrid solutions that are tailored for performance, scalability, and real return on investment. It’s not about who we know, it’s about what works best for you.
Crunch the figures
Forget vague promises. Our calculators show you in real numbers how we cut through the noise and deliver real savings for your business.
Telco services
Break down your tech stack to see what you’re really spending and what you’re actually using.
Platform, device and app services
Device lifecycle services
True partnership, every step of the way
Ericom believes in building relationships that go beyond transactions. Our True Partnership philosophy ensures honesty, collaboration and transparency, so you can count on us to deliver, no matter the challenge.
Proven. Recognised. Awarded.
For over 30 years, we’ve been setting the standard and the industry’s taken notice. From innovation to service excellence, our track record of awards reflects the same high standards we bring to every client, every day. This isn’t about collecting trophies, it’s about delivering results that stand out and stand up to recognition.
Testimonials
