Business Telephony & Conferencing

The way we do business is changing, gone are the days of only being able to do business in your back yard. As technology has advanced it has opened the possibility for trade in the global market for businesses of all sizes. Ericom offers a range of telephony and conferencing solutions to suit the needs of your business that will allow you to compete without missing a beat. Our conferencing systems allow you to open your office to the world. When it comes to conferencing, we get it! Lag is a drag and flexibility is key, Ericom can ensure you’re outfitted with a smooth system that connects you to anyone, anywhere, any time.

Hosted Unified Communication

At Ericom, we pride ourselves on our ability to design and deliver high-quality IT  Communication networks that are tailored to the needs of your business. From design to implementation Ericom understands the importance of choosing tools that work. Our Hosted Unified communications solutions are second to none and we allocate significant resources and manpower to ensure that your data is handled professionally and safely.

Hosted PBX Solutions         

We offer a range of Hosted Private Branch Exchange (PBX) solutions for your businesses to streamline your internal communications processes. Traditional PBX solutions require significant onsite infrastructure however with Hosted PBX we manage your PBX systems for you remotely – that means no more clunky PBX system taking up valuable floor space in your office. Our solutions accommodate businesses of all sizes and we will consult with you to find the solution that is just right for you. Reach out to our friendly staff to find out more.

IP Telephony

IP telephony is the process of integrating telephone systems into your business network. IP Telephony is becoming increasingly popular among businesses because it is considerably more cost-effective than traditional forms of telephony. Ericom has a number of solutions that can accommodate your pre-existing Telecommunications infrastructure or transfer you completely to a cloud-based system. With new IP Telephony software becoming increasingly available we make it our mission to ensure that our clients have access to a flexible catalogue of solutions.

Cloud communications

Businesses are forever looking for ways to streamline their IT tools. The hassle of managing an on-site system can be a massive waste of time, money and resources. The solution is cloud computing which is the process of outsourcing all your IT systems, computing and processing to a cloud provider. We deliver class-leading cloud solutions that remove the hassle of managing on-site IT systems. Year on year technology is improving at an exponential rate, because of this the smart business needs to have flexible IT tools that aren’t bound by the limitations of hardware. We can provide cloud-based networking systems that we will keep updated and running seamlessly.

Cloud computing is a flexible alternative to on-site computing. With one of our class-leading solutions, we will deliver a combination of expertise and flexibility that will allow you to stay at the forefront of your industry with fast and reliable network tools.

Unified Communications Support

We tailor your support plan to your individual business and network needs. With our roster of network and communication systems experts we ensure your IT systems are managed effectively behind-the-scenes, allowing your business to enjoy continued growth and success.

With a customised package, we can take on as much maintenance and support as you and your system require, with no unnecessary add-ons. As an Ericom client, you can expect to have your service bundled into a fixed price contract, so you know how much you’re spending each month.

Infrastructure and Cabling

We specialise in the design and supply of structured cabling systems from Panduit, Krone & Clipsal providing voice, data, and fibre optic cabling solutions of high quality for LAN, WAN & Wireless rollouts. Whether implementing a new wireless solution or upgrading of an existing solution we are able to tailor the latest in technology to accommodate your current and future bandwidth requirements.

Ericom is an accredited supplier under the NSW Procurement ICT 2020 scheme. Our ability to provide design and implementation of switching and routing hardware from our tier 1 vendors lets us provide you with a turn-key solution.


  • Network Cabling
  • Fibre Cabling
  • Wireless Infrastructure
  • Wireless Point – Point
  • Switching and Routine Maintenance



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