Australia's leading technology solutions provider
Ericom is a trusted technology solutions provider with over 30 years of experience. We specialise in simplifying IT, empowering businesses to work smarter and achieve their goals with ease.
Your goals
Your goals are our goals too
A successful business needs a clear IT transformation plan. At Ericom, we focus on understanding your unique challenges and aligning technology with your business objectives.
Innovate and lead
Need a reliable, adaptive backbone for your business? Our dynamic IT infrastructure blends tradition with cloud innovation to keep you ahead
Work smarter, not harder
Ericom’s Managed IT Services put your tech on autopilot—with proactive support that secures your systems, scales with your growth, and frees your team to focus on what actually moves the needle.
The Ericom difference
We’re here to disrupt the status quo. Our team builds cutting-edge technologies that empower businesses with the tools and tech to lead.
Horizon365 Managed Services
Always-on, always-optimised. That’s how managed IT should be.
Committed Service Desk
With expert engineers on call 24/7, you’re backed by real support that resolves issues fast and meets strict service level guarantees.
Dedicated Account Manager
One dedicated contact who knows your business, acts as part of your team, and makes sure your IT is optimised.
Security that doesn’t flinch
We put rock-solid security at the core of everything we do.
Empowering vision across every sector
Simplified IT, better results
At Ericom, we simplify IT. By focusing on user-friendly solutions, we enable your team to work smarter and deliver exceptional customer experiences.
Scalable solutions for every type of business
Our scalable solutions adapt to support your growth, whether you’re a sole trader or an established business.

Transforming enterprise technology
By focusing on modernising your IT infrastructure and streamlining system integration, we give your business the edge it needs to crush inefficiency and ignite unstoppable performance.
Empower your workforce
From cloud computing to unified communications, we deliver tools to support your workforce and drive your business forward.

Innovative solutions for public services
Ericom isn’t here to play it safe – we partner with government and non-profit agencies across Australia to deliver secure, game-changing solutions that redefine service delivery and power real impact in communities.
Securing critical operations
Our tailored cybersecurity and disaster recovery solutions are built to lock down your critical operations and keep you running—no matter what hits the fan.

“Horizon365 Support has allowed me to focus on our core business application and delivered unprecedented quality outcomes to our internal and external key stakeholders”.
Wayne
Marathon Tyres
How we make a difference
Match Technology
We prioritise understanding your organisation before proposing solutions. By identifying your vision first, we ensure our technology recommendations align with your business goals.
Leverage Your Existing IT
Our customer-focused approach prioritises maximising the value of your existing IT investments before introducing new technologies to achieve your business vision.
Make Your IT Smarter
We simplify IT with a clear roadmap, managing the details to deliver exceptional, technology experiences that empower your team and customers.
Crunch the figures
Forget vague promises. Our calculators show you in real numbers how we cut through the noise and deliver real savings for your business.
Telco services
Break down your tech stack to see what you’re really spending—and what you’re actually using.
Platform, device and app services
Uncover the true cost of connectivity across your fleet and identify where savings are hiding.
Device lifecycle services
How we make a difference
Match technology
We get to know your organisation before recommending a solution. To deliver outcomes that align with your business goals, we identify the vision first and make technology suggestions second.
Leverage your existing IT
Make your IT smarter
We simplify your IT by providing a clear roadmap and sweating the details – details deliver extraordinary humanised technology experiences to enable your team and your customers.
Customised solutions for every industry
From digital health to connected workspaces, Ericom delivers tailored IT solutions designed to meet the unique needs of every industry.




We are one of Australia's most experienced and trusted Telstra Partners
Platinum+ Partner | Contact Centres | Calling | Cloud |
Gold Partner | Security | Mobility |
Silver Partner | IoT | Data Access & Connectivity | Video & AVI | Mobility Managed Services |
Ready to transform your IT?
Cut through the complexity with Ericom. We harness future-ready tech to streamline your IT and build a bold roadmap for your business success. Let’s make it happen — get in touch today.
Australia-wide
Head office
Frequently asked questions
How can Ericom help my business?
Are your solutions customisable to our specific business or compliance needs?
How do you ensure projects are delivered on time and within the agreed budget?
What industries do you specialise in?
With over 30 years of experience, we specialise in supporting mid-sized businesses, enterprises, government organisations, and non-profits across all industries. Our broad expertise allows us to tailor solutions to the unique needs of each sector, from healthcare and finance to education and public services. No matter the industry, we bring deep knowledge and a proven track record of delivering results that drive success.
How do you manage data privacy and security?
As an Essential 8 Compliance 3 certified organisation, we take data privacy and security seriously. We’ve built our entire approach around the highest industry standards to ensure your business data is protected at all times. From encryption and secure access controls to regular vulnerability assessments, we implement best-in-class security measures to safeguard your sensitive information. Our commitment goes beyond compliance — it’s about ensuring peace of mind, so you can focus on what matters most to your business, knowing your data is in safe hands.
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