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Telstra Platinum+ Partner
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Personalised Solutions For Your Business
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Managed Services You Can Trust
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Smarter IT for Better Outcomes
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Need a brochure or case study? You’re in the right place. Our learning and tech resources are built to fuel your organisation with the insights, tools, and latest thinking to stay ahead in Australia’s fast-moving market

Case studies: Real-world success stories

Built for success: See how

At Ericom, every client’s story becomes part of our journey. Our case studies demonstrate how we tackle challenges with innovative solutions, delivering measurable results. From DHHS achieving seamless IT integration to Shoalhaven City Council improving operational efficacy, these stories highlight our commitment to excellence. Explore how Ericom’s expertise has transformed businesses across industries.

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Our world-class vendor accreditations, including Microsoft Gold, Mitel Gold and Telstra Platinum Partnerships, underscore our commitment to excellence. These credentials ensure that Ericom Learnings are built on trust, collaboration and proven expertise.

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With every client we take on, we adopt their cause and carry their story with us.

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Explore Ericom Resources and see how our solutions can transform your business. Call 1300 360 369 or contact us online to discuss your project needs. Together, we’ll turn your ideas into reality.

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Bianka Rodrigues
Procurement and Administration

Working at Ericom has been a rewarding journey of growth and transformation. I began here as a trainee and soon transitioned into a Procurement and Administration role, where I managed vendor relationships, processed purchase orders, and ensured accounts were kept up to date. Collaborating closely with all departments, this played a key role in ensuring timely delivery of orders and maintaining customer satisfaction. Ericom has consistently supported my developments to which I’ve recently moved into a Sales Coordinator role. This role has enabled me to utilise my organisational and communicational skills to better support the sales team, ensuring that all opportunities meet company standards and are being processed efficiently. As Ericom embraces the AI era, I’ve had the wonderful opportunity to work with the platform team to automate manual processes. This has allowed me to free up my time to focus on process improvements and analysing data. The collaborative culture and innovative environment at Ericom continues to inspire me, and I’m proud to contribute to a team that values invisible excellence.