Over our 30 year history working with clients large and small on their technology goals, we have continually refined the way we do business. We strive to be industry-leading when it comes to our processes, quality assurance, and customer-service.
In our mission to develop True Partnership with our clients, we’ve learned that establishing a collaborative culture and improvement mindset starts within our own organisation. Here you’ll find key documents relating to Ericom’s workplace and business requirements.
![Vaccinations Policy](https://www.ericom.com.au/wp-content/uploads/2021/10/Vaccination-Policy-cover-image.png)
We are dedicated to protecting the health and safety of our team and have developed this policy to address our approach to the COVID-19 vaccine rollout as it relates to our business operations.
![Business Continuity Plan](https://www.ericom.com.au/wp-content/uploads/2021/09/BCP.png)
Our approach to business activity in response to COVID-19
![Terms of Trade](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-ericom-terms-of-trade.jpg)
We provide piece of mind for all customers transacting through defined Terms of Trade.
![Quality Statement](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-quality-statement.jpg)
Achieving customer satisfaction through innovation and constant improvement of our business processes to successfully deliver high quality, cost effective products and services.
![Modern Slavery Statement](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-modern-slavery-statement.jpg)
We align with suppliers that share our values and are committed to operate business lawfully and ethically.
![Environmental Policy](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-environmental-policy.jpg)
Our commitments and procedures to minimise the impact our business activities have on the environment.
![Mental Health Policy](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-mental-health-policy.jpg)
As a company we promote positive mental health among staff by providing a safe and supportive work environment.
![Indigenous Participation Policy](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-indigenous-participation-policy.jpg)
We are committed to create a work environment with the goal of increasing Indigenous workplace participation and opportunities.
![Energy Use Policy](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-energy-use-policy.jpg)
Company goals in relation to energy efficiencies and sustainability.
![E-waste Policy](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-e-waste-policy.jpg)
Ericom’s approach to the management and disposal of electronic waste during our business activities.
![Anti-Discrimination and EEO Policy](https://www.ericom.com.au/wp-content/uploads/2021/08/hr-20210701-antidiscrimination-and-eeo-policy.jpg)
Our approach to providing a work environment where staff and others are treated fairly, and with respect free from unlawful discrimination, harassment, vilification, and bullying.
![Public CCTV White Paper](https://www.ericom.com.au/wp-content/uploads/2024/05/Public-CCTV-Whitepaper-thumbnail.png)
Explore the challenges and solutions for Australian local governments in transforming their Public CCTV systems, enhancing public safety, economic development, and urban planning.