Resources and Learning

At Ericom our aim is simple: to deliver outstanding technology solutions that inspire excellence and drive business success. With every client we focus on what really matters – achieving the best outcomes for your organisation so you, your staff and customers can thrive now and into the future.

Here we share with you the inside story of what we do and how we do it; case studies, solutions, policies and forms, and insider news.

Case Studies

Case Studies

 

Case Studies

 

With every client we take on, we adopt their cause and carry their story with us.

Each project Ericom delivers brings with it new perspectives and experiences, making us who we are today. Our clients span non-profits, corporations, small businesses and large government agencies, and we are proud to work with such an array of organisations in a multitude of sectors. We celebrate our customers’ wins and help them through their challenges because we know that success is built on relationships, not transactions.

What follows are a selected number of case studies that demonstrate our approach in action and showcase our capabilities.

Solutions Brochures

Solutions Brochures

 

Solutions Brochures

 

Let us deliver solutions that will drive the next evolution of your success.

Over our 30-year history we’ve carved out 5 core offerings that we believe are industry-leading when it comes to quality, innovation and customer-service. Our unique blueprint for meeting and exceeding customer expectations is based on a philosophy of True Partnership. This customer-centred approach keeps us mission-focused as we take you through our results-driven, 6-step process for project delivery – from concept design to implementation and follow-up.

Choose from a full range of services across Unified Communications, Connected Workspace, Digital Health and Infrastructure, Horizon365 Managed Services and Offender Technologies.

Policies and Forms

Policies and Forms

 

Policies and Forms

 

Read our policies and access company forms all in one place.

Over our 30 year history working with clients large and small on their technology goals, we have continually refined the way we do business. We strive to be industry-leading when it comes to our processes, quality assurance, and customer-service.

In our mission to develop True Partnership with our clients, we’ve learned that establishing a collaborative culture and improvement mindset starts within our own organisation. Here you’ll find key documents relating to Ericom’s workplace and business requirements.

Insider News

Insider News

 

Insider News

 

Stay up to date with Ericom news as we share more and more of our 30-year story.

There’s been a lot happening at Ericom in recent years, from transitioning through a company merger to carving out new and promising niches in exciting fields for innovation. As we continually refine our offerings and expand our business, there is more and more for our staff, supporters, clients and partners to keep up with. Here you’ll find everything you need to know about latest developments at Ericom.

We hold world class vendor acceditations supporting all business pillars including multi-Gold Microsoft Partnerships, Mitel Gold Partner, Telstra Platinum Partner.