Careers

At Ericom we love what we do, and we value each other’s contributions. Working collaboratively is key to our success in delivering class-leading technologies and managed services to some of Australia’s most recognisable companies.

We’re a passionate bunch and were thrilled when we were named as one of the Best Places to Work in Australia for 2022 and 2023 by WRK+.

Why you should come and work with us!

  • We take care of each other

    We’re not just team mates we are family, encouraging and supportive. We challenge each other to think bigger and solve problems in new ways. We have each other’s backs, pitching in to meet deadlines, and extending a helping hand wherever it’s needed.

  • We work with great customers

    As one of Australia’s largest Telstra Business and Enterprise partners we work with medium to large businesses and government departments. Every decision we make is with our valued customers in mind.

  • We’re dynamic, agile and fast-paced

    You can achieve amazing things at Ericom. We are a rapidly growing company, and opportunities present themselves every day. Our focus is investing in our talent – we trust you to help us achieve our goals.

  • We care about your ideas

    We encourage you to participate and collaborate. Every idea is listened to and every suggestion considered. We are all part of building this great business.

  • We know it can’t be all work and no play

    We’re always looking for ways to celebrate and acknowledge our hard work and success. From fitness challenges to bake offs our Employee Culture Committee has got our social calendar covered.

What it’s like to work at Ericom?

Joel Rieck
Business Relationship Specialist
"Ericom fosters an environment that truly nurtures and encourages growth personally and professionally. This support structure has allowed me to organically move within the business into a role more suited to my skills and interests. The best part of my job is assisting a large array of customers and working at Ericom has provided me the opportunity to work in industries and business verticals that I could never have imagined. The culture at Ericom is special. Every single employee is made to feel that they truly contribute to the success of the business through our day-to-day responsibilities, individually and as a team. I look forward to seeing and embracing what the future holds for both Ericom and myself.”
Elizabeth Jarvis
Business Relationship Specialist
“I am proud to be part of the Ericom journey. It is great to be part of a company that believes the business success is based on the entire team. Each and every one of us is a valued contributor to the overall success and growth of the business. We strive for excellence in everything that we do. I believe every day that I am contributing towards the future growth and development of the brand. We are encouraged to challenge the barriers and to create new exciting initiatives. I feel like a valued member of the team and have enjoyed the flexibility to continue to work my own development. And I can see a clear progression path within an emerging business.”
Mitchell Fitzpatrick
Senior Engineer
“When I volunteered to write a testimonial about what it’s like to work at Ericom it was certainly a challenge… I asked myself “How do I showcase a company that ticks all the right boxes, while expressing my gratitude – and in only a few paragraphs?”. The answer is I simply can’t – unless I write a short story! What I can do though is give you a glimpse of what makes Ericom a company where you’re proud to hand out business cards. From my first day until today I’ve been given nothing but stepping stones to climb. From my day one induction where I was taught to make my first corporate coffee from the office coffee machine; to presenting solutions to massive government agencies; the Ericom team have mentored, supported, challenged and supplied the tools I need to be where I am today. So what does an average Ericom day look like? Well it usually starts with a warm welcome from our CEO who makes the experience that much more personal – “New suit? Looks great!” then you prepare to be challenged, excited, and engaged in a day’s work where you get the opportunity to be the best version of you that you can be.”

Join our passionate and engaged team

Administrator – Offender Technology (Wollongong)

  • Part-time (4 days)
  • Work from our Wollongong office

Ericom are seeking a proactive and organised Offender Technology Administrators to join our dynamic Wollongong team. This is a part-time position, where you will be responsible for managing a variety of administrative tasks supporting our technical team to ensure the smooth operation of our services within a correctional facility environment.

All applicants must have current work rights Australia – reach out to the HR team for a position description – hr@ericom.com.au.

Apply Now

Administrator – Offender Technology (Wollongong)

  • Full-time
  • Work from our Wollongong office

Ericom are seeking a proactive and organised Offender Technology Administrators to join our dynamic Wollongong team. This is a full-time position, where you will be responsible for managing a variety of administrative tasks supporting our technical team to ensure the smooth operation of our services within a correctional facility environment.

All applicants must have current work rights Australia.

Apply Now

Receivables and Payables Administrator – Admin Team (Wollongong)

  • Full-time
  • Work from our Wollongong office

We have a full-time position available in our Wollongong office for an experienced Receivables & Payables Controller, covering a wide verity of responsibilities in operational reporting and follow up, data processing and review. Also, involved will be communicating with our sales force, customers, and suppliers to ensure all our key relationships are actively engaged and managed. 

All applicants must have current work rights Australia.

Apply Now

Other vacancies

  • Flexible
  • We have locations across Australia

At Ericom, we offer a variety of benefits to support our team.  From a paid day off on your birthday and another to support a charity of your choice, or our training opportunities to ensure you thrive, there are reasons we’re award winners of WRK+’s Best Places To Work 2023.

If you’re at your best in an innovative and collaborative environment, we encourage you to explore our available positions and find your perfect fit with us.

  • Office Manager – Wollongong based (Full-time)
  • Payroll Manager – Flexible (3-days per week)

All applicants must have current work rights Australia – reach out to the HR team for a position description – hr@ericom.com.au.

Apply Now