Health and education providers are under increased pressure to improve their services, with raised industry standards, limited budgets and stricter governance and oversight. In this climate, how can you ensure that you are accessing the best technology for your organisation, while gaining long-term results and value for money?
With Ericom, you get the support of experts who know how to set you up for success with the best-performing digital products. We integrate your technology for optimal outcomes so you can forget system failures and headaches. Whether you’re in health, education, or other sectors, think of us as your one stop shop for unified technology and infrastructure services – simple and reliable.
IoT and Smart Devices
Revolutionising the way you deliver healthcare, one successful implementation at a time.
Better healthcare outcomes are achieved by being less reactive and more proactive. Portable IoT medical sensors allow clinicians to passively monitor the signs, symptoms and behaviours of patients to more quickly identify underlying conditions and to support their ongoing management.
This presents a world of possibilities for remaining at home longer, enabling families and care providers to stay on top of health and safety concerns before they become a problem – and at a reduced cost. Care providers need to be ahead of the game in bringing these smart tools into their healthcare offerings.
Don’t run the risk of losing customer trust by failing to adopt the right tools at the right time, or not implementing them properly. Ericom ensures you can provide the best-available products and the most reliable setup, while also educating your customers on proper use.
IP Nurse Call
Keeping residents safe through nurse call technology.
With increasing pressure on aged care facilities to provide optimal conditions for their residents, having a reliable nurse call system in place is now best practice – not to mention good business.
The Advance Care Nursecall system deployed by Ericom is helping more and more organisations identify and eliminate common risks, time wasters and management headaches. In-built sensors and reporting are supported to allow staff to provide exact information to families about the care being provided, such as who attended a resident, when, and for what duration.
The system helps prevent falls by alerting staff when high-risk patients are leaving their bed. It also includes real-time location services, which allow management to better monitor assets and security. The Ericom team will ensure this top-of-the-line medical alert system is securely integrated with your existing infrastructure and continually maintained.
Home Care Technologies
Making it possible for elderly to remain at home longer while providing peace of mind to loved ones.
We stay in touch with the best digital products to ensure your customers can enjoy the freedoms and benefits of life-changing home care technology. As well as a wearable emergency alarm button, the Ericom Home Care System provides added detail to families about their loved one’s routine, safety and health.
As IoT continually improves and changes what is possible for assisted care, it is our priority to continually test the latest products so that we can deliver the most effective, up-to-date home care solutions. Not only that, we go to every length to make sure the system performs as well as it can. This means checking their infrastructure, providing back up options in the case of power failures, and importantly – educating them on proper use of the products.
Ericom’s friendly installation team will continue to follow-up on the client, making sure everything is working as it should be. We are proud to be able to rollout this incredible technology that is changing lives.
Digital Signage and Messaging
Communication is key in customer service so why not make it as smooth as possible with the help of well-designed digital signage?
A mix of best-available products and unmatched service, Ericom Concierge is a customisable communication system making workplaces safer and customers happier.
From cutting wait times to managing crowds, minimising staff costs and storing valuable customer insights, digital signage is a modern-day must for many enterprises and government organisations. It ensures customers get consistent information and service each time, while reducing confusion around the customer journey.
Whether its wayfinding and checking-in or security and hygiene, Ericom Concierge streamlines the communication between you and your customer leading to a better experience for all. With Ericom’s expert set up and support, your digital signage and messaging will soon become a crucial component of your organisation’s success.
IP CCTV and Analytics
Take your security to the next level with our advanced and effective solution.
Video security has come a long way from its inception – we can now be ahead of the game when it comes to monitoring property and identifying security risks. This means you have a greater capacity to protect your staff, assets and your reputation.
Cameras are now so advanced that smart search can identify detail such as faces, uniforms and number plates. Ericom Video Analytics works in real-time to track and provide alerts to incidents as they happen, or post event to swiftly investigate events that have already occurred. Other uses include temperature sensing, object recognition, motion tracking, intrusion detection, abandoned object or object removal, dementia and memory support solutions, and carparking solutions.
At Ericom, we make digital security and surveillance simple by selecting the best purpose-built software for your business. Get the most out of your security investment with support from leading product and infrastructure experts.
Delivering efficient, robust solutions for facilities with complex security needs.
Ericom are certified integrators of ICT Protégé, a unified solution for access control, building automation and security. We are expert installers of this comprehensive system, which helps facilities and companies comply with strict access control requirements.
Our systems may be centrally controlled so they can monitor and provide access to the correct areas, medication rooms, cupboards, doors or buildings for the correct people with up-to-date credentials or qualifications.
With the right mix of electronic hardwired or wireless locks we can keep your staff or residents safe and secure. We’ll stay in touch to make sure your access control technology is updated and working optimally.
Delivering major cable upgrades for a more educated and healthier tomorrow.
With a large network of happy clients across NSW, Ericom’s specialist cabling service is a go-to for organisations that need to adapt to increasing demands on their networks. Our cabling specialists have played a key role in upgrading old infrastructure in 80 regional schools and Tafe colleges, improving access to quality education.
We’ve also helped dozens of aged care providers manage the increasing uptake of network solutions, ensuring their infrastructure meets new requirements. Ericom’s cabling team can quickly assess your network topology to determine the best solution for efficiency, performance and longevity.
Our practices and equipment ensure the most suitable design, specification, installation and testing of your structured cabling systems so that you can adapt to changing needs and future proof your organisation.
30% of new business comes from client referrals
Here’s what our customers have to say
While this period has been very difficult for many of our staff, it has presented a unique opportunity to complete a lot of IT change in a short time. The speed and quality of the work has been very impressive, and while we scoped the project out early, the dynamic nature of the COVID period has allowed us to shift priorities, and I appreciate your recommendations and agile approach.
As always, Yann exceed our expectations by going above and beyond when looking after William Adams, especially when we encounter the unexpected. Please also extend my gratitude to Greg for his part. Working with you is both effortless and effective….so thank you and please keep up the great work.
Kitch has solved things promptly, has been incredibly patient with me and I have needed to call him several times as different issues popped up. I have found him invariably calm, cheerful, clear in instructions and having a good understanding of my issues. It has made all the difference to me and I am grateful for his support.
Yann was great to work with, she has expert experience in her field and was able to help Jemena identify potential savings across our Telstra accounts. This has been a tremendous result for Jemena and we would highly recommend this service to any business that requires independent investigation into their mobility offering.
Our Trusted Partners
When considering the best fit technologies to achieve your IT strategies, we adopt a vendor agnostic approach – meaning we partner with top tier world-leading hardware and software vendors to offer total hybrid solutions to achieve the best outcomes and return on investment for your business.