it services

We can design, deliver and support any or all of your IT and comms networks, leaving you free from any hassle.

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Tools for a healthier tomorrow

Ericom is at the forefront of digital health technology, particularly in the aged care sector where we have seen a steady increase in life expectancy. A primary objective of the health industry is to increase the quality of life for our aging population. As hospitals are becoming increasingly overcrowded and understaffed the risks of poor health outcomes increases. To combat these issues healthcare facilities are turning to increasingly sophisticated technology in order to optimise their productivity and to achieve better health outcomes for their patients.


Effective IT Management

Each year Australian businesses lose thousands of dollars in productivity as a result of inefficient IT resources and practices. Our solution is simple; a cost-effective support service that is tailored to suit your organisations requirements and objectives. We offer a full range of IT Support Plans and Professional Services that can be tailored to suit your organisations needs. These services ensure your IT Systems are managed effectively, and that your technology investment contributes to your organizational growth and success.


Seamless Stress-Free Solutions

We don’t just design and implement class-leading unified communications systems, we stand by them to ensure they keep working hard for you.

Our management services include:

  • Hardware and software support
  • Professional services
  • Vendor management
  • Update rollout

We will work tirelessly to ensure you get the best quality communications tools without all the headaches.


Our goal is simple: to create systems and network tools that allow people to be the healthiest they can be.

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Horizon 365 is a unique Professional and Managed Service Provider that has revolutionised the way support is being delivered.

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From design to implementation we work tirelessly behind the scenes to deliver seamless unified communications systems for your business.

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Who Are We?

We are a business that focuses on growth and development, not only for our business practice but in our staff as well. Every day we strive towards improving ourselves professionally and personally so that we can deliver the best quality service for you. With a keen focus on digital transformation and innovation Ericom is not only distributing the solutions of our vendors but also developing new solutions in house.

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Offender Technologies

In 2018 we partnered with Telstra and Global Tel Link to roll out a comprehensive overhaul of NSW Corrections outdated telephone systems after Telstra won the tender. We are expanding into the corrections sector and have an increasingly diverse range of class-leading solutions that can be scaled to meet the needs of modern correctional facilities.

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our partners

What our clients say

Wayne Marathon Tyres

“Horizon365 has allowed me to focus on our core business application and delivered unprecedented quality outcomes to our internal and external key stakeholder”





Kim Walsh and Monaghan

“Ericom is a trusted partner that aligns their service to what is in our best interests as a business”




Heidi Australian Steel
Mill Services

“Since working with Ericom’s Horizon Support, we have been able to complete many critical outstanding projects, as well as allowing us to move forward with new Projects”

Chris Pike  IT Manager, Scenic World Blue Mountains.


Lisa Stefanutti Head of Resources, Stefanutti Construction P/L

“We have just transferred from another IT provider and the service we have received since moving has been exceptional. I wish we had moved sooner! Thank you Chris and team.”


Latest News

Brad Sullivan – 20.03.20

An update regarding COVID-19

  The coronavirus (COVID-19) outbreak is a rapidly changing and fluid situation from a public health perspective and we have been monitoring and managing risks associate...

Brad Sullivan – 15.01.20

Ericom Major Sponsor for Bush Fire Charity Match

We are proud to announce that Ericom is a major sponsor of The Football for Firies charity match between Albion Park City FC and Wollongong Wolves Football Club As you know t...

Brad Sullivan – 04.11.19

A day on the green for the Ericom sales team.

  It was a smoggy day on the green for Joel, Graeme, and Greg as they whipped out the 9-irons to raise a bit of money for the Returned Services League LifeCare. RSL Life...

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