As the DHHS transitioned to the national disability insurance scheme, Ericom (then M2K) played a key role in rolling out crucial mobile access to staff professional development and communications tools.
UniSuper partnered with Ericom (then M2K) to evaluate security needs across their BYO and corporate devices, resulting in the implementation of a mobile threat defence solution that ticked all the best-practice boxes while integrating well with existing software and providing a positive end user experience.
Providing expertise across solution design, implementation, and device support, Ericom collaborated with NSWDOJ to successfully deliver 500 tablets to inmates in a very short timeframe to meet new demands presented by COVID-19, with massive take-up by end users.
Following the amalgamation of three local government councils into Northern Beaches Council, Ericom resolved the issue of there being multiple legacy systems in place, delivering a uniform platform that enabled staff cohesion, a better customer experience, and an agile Business Continuity Plan for remote working.
Ericom (then M2K) enabled PANDA to make a smooth, timely transition to user-friendly and secure remote working ahead of the COVID-19 pandemic, ensuring access online access to counselling services that would prove to be critical.
Ericom (then M2K) assisted Jemena’s internal IT teams with users’ day-to-day mobility needs, taking the pressure off staff who could focus on their core business activities and enjoy the peace of mind of knowing customers were being kept up to date.
Ericom partnered with Telstra to deliver a major upgrade to Blue Haven Aged Care’s facilities, unifying their IT set-up to become what it is today – a well-connected, fast and reliable system enjoyed by staff and residents.
The single point of contact for support across infrastructure, software and strategy, Ericom has stood side-by-side with MBC Employment Services as it evolves its staff environment and services to include technologies that enhance the wonderful work they do in the community.