Letter from the CEO

Error found, and it’s human! At the end of 2023, we gathered in our company meeting to discuss a matter that continues to weigh heavily on my mind – cybersecurity. Whether following Australian regulations or using online technology to connect with our customers and suppliers, we cannot be a part of the Australian ecosystem without …

Kyle Page’s journey to Telstra Hall of Fame

Shining a spotlight on the guide of the Ericom team In the quiet town of Yeppoon, Queensland, an ambitious country kid named Kyle Page began his journey. Fast forward to today, and he stands as the proud recipient of the Telstra Hall of Fame award, a testament to his unwavering dedication and visionary leadership. Kyle’s …

Legal action and the quest for cybersecurity culture

Finding a middle ground: Legal action and the quest for cybersecurity culture. In the ever-evolving world of cybersecurity, the need for strong protection against cyberattacks is clear. Recent developments show that corporate regulator ASIC is taking a tougher stance on holding board directors and executives responsible for their organisations’ shortcomings in this area. While this …

Dialling Back and Leaping Forward

Remembering three-decades of mobility, from the nostalgic charm of pagers, to embracing the freedom of 5G. by Dino Haritos I’m taking a trip down memory lane to share some thoughts on how far we’ve come in the world of mobile technology. While I’m usually looking forward to the future, today feels like the right day …

The Essential Eight in Focus

Defending Australian businesses, one cyber strategy at a time. In today’s digital age, cybersecurity has become a significant concern for Australian businesses, with more cybercrime incidents reported every year. In 2022, small businesses found themselves grappling with an average cost of $39,000 per cybercrime report, while medium-sized businesses faced an even heftier burden of $88,000. …

Turning tassels and taking on new roles

Discover how Ericom transformed my post-graduation plans into a marketing adventure! by Aliesha Farrington – Marketing Associate It’s official! I’ve finally emerged from the trenches with double bachelors in Marketing and Social Media from Swinburne University. My rollercoaster through education has been filled with years of hard work and is a testament to the incredible …

The future of virtual health in Australia is accessible

Technology advancements are set to deliver safer, equitable and sustainable health services to patients. Step into the vibrant world of #MedInfo23, where healthcare innovation took centre stage! It has been a few weeks since the event, and we can’t stop raving about it. The gathering brought together the broader health ecosystem, and it was an …

Ericom: Where happy employees fuel success, once again in 2023

Our commitment to employee well-being continues to shine. In today’s rapidly evolving business landscape, one thing remains clear: the key to any company’s triumph lies in the satisfaction and engagement of its employees. Ericom, a leading player in the Australian market, has once again exemplified its unwavering commitment to its workforce by participating in the …

Preserving the planet, protecting your data

The technology industry is rapidly evolving, with new devices hitting the market every day. While this is great news for us technology enthusiasts, it also contributes to a significant environmental concern: e-waste. Ericom is committed to ensuring our technology solutions are sustainable and environmentally friendly, which is why we work with Renew IT, who offers …

Enhance your customer engagement with CentrePal

Working from home can make customer engagement more challenging, it doesn’t need to be. Industries are rapidly transitioning towards digitalising their customer service. Among the many digital platforms, Microsoft Teams is becoming popular in the market and is widely used by companies with a remote workforce.  In this article, we introduce CentrePal, an add-on for …